Who do I contact if I have an issue?

Contact Brathay Cottages with any issues or concerns on 07507 831663. If you do not require an immediate response please e-mail info@brathaycottages.co.uk.

What to do at check-out?

Check-out is at 10.00am.

Please leave the apartment clean and tidy at the end of your stay (a vacuum etc is located in the boiler cupboard).

Please strip your beds on the morning of your departure and leave the bedding and towels in the blue bag provided.

It would be appreciated if you could place all of your rubbish from the bedrooms and bathroom into the kitchen bin.

Please close all windows and leave the entrance door keys in the Keysafe lock box having locked both door locks.

Please let the agency know of any breakages or problems in 4 Studio House so that these can be rectified prior to the arrival of the next guests.

What to do if the electricity trips off?

It is highly unlikely that the electricity will 'trip' as every electrical item in 4 Studio House is either less than 12 months old or undergoes an electrical safety test annually. Each electrical circuit is protected by RCD trip switches within a consumer unit which is located in the cupboard to the right of the front door (looking from inside the hallway). These may trip if a light bulb fails for example and they are designed to be reset by pushing the lever for the affected circuit back up. If any problem reoccurs after resetting, do not use the responsible item and report the issue to Brathay Cottages on 07507 831663.

How do I turn the water off?

In the unlikely event that you need to turn the water off the mains stop cock is located in the boiler cupboard (at floor level, on the right). Separate isolation taps are located by the water meter in the same cupboard and under the sink.

Contact Brathay Cottages 07507 831663 once the water is turned off.

How do I use the food waste disposal unit?

There is an Insinkerator waste disposal unit fitted under the middle (1/2) sink bowl. This is operated by pressing the switch located on the front/middle of the sink drainer (directly opposite the tap).

The Insinkerator can be used to dispose of any food waste including tea bags, orange peel, small bones, food leftovers. This avoids smells in bins and reduces landfill. Whilst operated it is important to run cold water into this sink simultaneously.

Please only use between 8.00am and 11.00pm. It can be quite noisy!

If for any reason you need to fish something out of the Insinkerator, make sure you switch it off mains power (either at the socket below or using the isolator switch on the wall to the right of the sink).

Do not put cooking fat down the sink, it blocks the drains!